fo77 Privacy Policy — How We Handle Your Personal Data

Our Core Privacy Principles

1. Introduction

This Privacy Policy governs the collection, use, storage, and disclosure of personal data by fo77 in connection with the operation of the fo77 platform, accessible at fo77.bet. fo77 is the data controller for all personal data collected through this platform. By registering an account or using the fo77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

This Policy applies to all users of fo77, including registered account holders, users browsing without an account, and any person whose data is processed in connection with their use of the platform. This Policy should be read in conjunction with the fo77 Terms and Conditions, which are incorporated by reference. If you do not agree with this Privacy Policy, you should not use the fo77 platform.

2. Information We Collect

fo77 collects personal data through several means: directly from you when you register, deposit, play, or contact support; automatically through your use of the platform; and from third-party payment processors in connection with your transactions. The categories of data we collect and their purposes are summarised below:

Where fo77 is required by applicable law or regulatory authority to collect additional categories of personal data beyond those listed above, fo77 will notify you at the time of collection and update this Privacy Policy accordingly.

3. How We Use Your Information

fo77 uses the personal data we collect for specific, legitimate purposes only. We do not use your data in any manner that is incompatible with the purposes for which it was collected. The primary uses of your personal data by fo77 are as follows:

• To create and manage your fo77 account, verify your identity, and confirm your eligibility to use the platform (including age verification for the 21+ requirement).
• To process your financial transactions, including deposits via bKash, Nagad, Rocket, Upay, and bank transfer, and to process withdrawal requests to your registered payment method.
• To provide customer support, including responding to account queries, resolving disputes, processing responsible gaming requests such as self-exclusion or deposit limits, and investigating complaints.
• To detect, prevent, and investigate fraudulent activity, money laundering, multi-accounting, bonus abuse, and any other activity that violates these Terms or applicable law.
• To monitor gameplay patterns for responsible gaming purposes, including identifying players who may be showing signs of problem gambling, and to deliver responsible gaming tools and communications where appropriate.
• To comply with applicable laws and regulatory requirements, including providing data to law enforcement or regulatory authorities where we are legally required to do so.

fo77 does not use your personal data to build advertising profiles, to serve third-party behavioural advertisements, or to sell data-derived insights to any external party. Your personal data is used exclusively in connection with your fo77 account and the services fo77 provides to you.

4. Legal Basis for Processing

fo77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: processing required to perform the contract between you and fo77, including account management, payment processing, and service delivery.
• Legal obligation: processing necessary for fo77 to comply with applicable laws, including KYC verification, anti-money laundering checks, and responses to lawful authority requests.
• Legitimate interests: processing for fo77's legitimate interests in operating a secure and fair platform, including fraud detection, security monitoring, and responsible gaming assessments, where those interests are not overridden by your rights.
• Consent: where fo77 relies on your consent as the legal basis for a specific processing activity (for example, optional marketing communications), you may withdraw that consent at any time by contacting [email protected].

5. Sharing Your Information

fo77 may share your personal data with the following categories of third parties only where strictly necessary for the purposes described in this Policy:

• Payment processors: fo77 shares transaction data with bKash, Nagad, Rocket, Upay, and any bank or payment partner involved in processing your deposit or withdrawal. Only the minimum data required to complete the transaction is shared.
• Identity verification providers: fo77 may share identity and document data with third-party KYC service providers engaged to verify player identities as required by applicable law.
• Law enforcement and regulatory authorities: fo77 will disclose personal data to law enforcement, courts, regulators, or other government authorities where required to do so by applicable law or valid legal process.
• Technology and infrastructure providers: fo77 may use trusted third-party hosting, security, or analytics providers who process data on fo77's behalf and are bound by strict confidentiality and data processing obligations.

In all cases where fo77 shares personal data with third-party service providers, fo77 requires those providers to maintain appropriate data security standards and to use the shared data only for the specific purpose for which it was shared. fo77 does not authorise any third-party service provider to use your data for their own independent commercial purposes.

6. Payment Data and Third-Party Processors

When you make a deposit or request a withdrawal on fo77, your transaction is processed through a third-party payment provider such as bKash, Nagad, or Rocket. fo77 does not directly handle or store your full mobile wallet credentials or bank account details. Payment data transmitted between your device and the payment provider is encrypted using SSL. Transaction records — including amount, date, payment method, and status — are retained by fo77 for regulatory compliance and dispute resolution purposes.

Each third-party payment provider operates under its own privacy policy. fo77 recommends that you review the relevant provider's privacy policy before making a transaction. fo77 is not responsible for the data practices of bKash, Nagad, Rocket, Upay, or any other independent payment provider. However, fo77 only partners with payment providers who meet recognised security and compliance standards.

7. Cookies and Tracking Technologies

fo77 uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse platform usage patterns. Cookies are small text files stored on your device by your browser. fo77 uses the following categories of cookies:

• Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without breaking core platform functionality.
• Functional cookies: used to remember your preferences such as language settings and display options, to provide a more personalised experience on subsequent visits.
• Analytics cookies: used to collect aggregated, anonymised data about how players use the fo77 platform, to help fo77 understand usage patterns and improve the service. This data does not identify individual users.

Most browsers allow you to control cookies through their settings. Disabling essential cookies will affect your ability to log in and use the fo77 platform. fo77 does not use cookies to track your activity across third-party websites, and fo77 does not share cookie data with advertising networks.

8. Data Retention

fo77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general, fo77 applies the following retention periods: account data is retained for the duration of your account and for a minimum of five years following account closure to meet regulatory and audit requirements; transaction data is retained for a minimum of five years from the date of the transaction; support communication records are retained for two years from the date of the last interaction.

When personal data is no longer required and no legal obligation to retain it exists, fo77 will securely delete or anonymise it. Players who request account closure may contact [email protected]. Following account closure, fo77 will retain only the data it is legally obliged to keep and will delete all other personal data within a reasonable timeframe.

9. Your Rights Over Your Personal Data

fo77 respects your rights over your personal data. You may exercise the following rights by contacting fo77 at [email protected] with your registered mobile number and a clear description of your request:

• Right of access: you may request a copy of the personal data fo77 holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right of rectification: if any personal data fo77 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right of erasure: in certain circumstances, you may request that fo77 delete your personal data. This right is subject to fo77's legal obligations to retain certain data and may not apply where retention is required by law.
• Right to object: you may object to fo77's processing of your personal data where that processing is based on legitimate interests. fo77 will assess whether its interests override your rights and will cease processing if they do not.
• Right to withdraw consent: where fo77 processes your data based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

fo77 will respond to all data rights requests within one calendar month of receipt. Where a request is complex or fo77 receives a high volume of requests, fo77 may extend this period by a further two months, in which case fo77 will notify you of the extension and the reason for it within one month of receiving your request.

10. Security Measures

fo77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit, restricted access controls ensuring only authorised fo77 personnel can access player data, secure server infrastructure with regular security assessments, and monitoring systems designed to detect and respond to unauthorised access attempts.

While fo77 takes all reasonable steps to protect your personal data, no internet-based service can guarantee absolute security. You are responsible for maintaining the security of your own fo77 account credentials. If you believe your account has been compromised, contact [email protected] immediately. fo77 will investigate and take appropriate action as quickly as possible.

11. Children and Age Restriction

fo77 uses age verification during registration to confirm that all players are 21 or older. Parents and guardians who believe a minor may have registered on fo77 should contact [email protected] immediately so that the account can be reviewed and closed without delay.

12. Changes to This Privacy Policy

fo77 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, fo77 will notify registered players via their registered contact details or by displaying a prominent notice on the fo77 platform. The revised Privacy Policy will take effect from the date stated in the update notice.

Your continued use of fo77 after the effective date of any revision to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must stop using fo77 and may request account closure by contacting [email protected].

13. Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, please contact the fo77 support team at [email protected]. Please include your registered mobile number in any correspondence so that fo77 can identify your account. fo77 aims to acknowledge all privacy-related enquiries within one business day and to resolve them as promptly as practicable. Players across Bangladesh — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar — receive the same standard of data protection and support.