fo77 Responsible Gaming — Play Within Your Limits

Our Commitment to Responsible Gaming

fo77 is committed to providing a safe, fair, and enjoyable gambling experience for every player in Bangladesh. We understand that for most people, betting on cricket, spinning slots, or playing live casino games is a form of leisure — something done for fun in spare time with money set aside for entertainment. We want to help keep it that way.

Problem gambling is a serious issue that can affect players and their families. fo77 provides a suite of responsible gaming tools to all registered players at no charge. These tools are designed to put you in control of your own gambling activity. Using them is not a sign of weakness — it is a sign of smart, disciplined play. We encourage every fo77 player to review these tools and consider which ones are right for them.

Responsible Gaming Tools Available on fo77

Every registered fo77 account has access to the following responsible gaming tools. To activate or adjust any tool, contact our support team at [email protected] with your registered mobile number.

Deposit Limits — Stay in Control of Your Spending

Setting a deposit limit is one of the most effective ways to manage your gambling budget on fo77. You can set a limit on the total amount you deposit over any given daily, weekly, or monthly period. Once your limit is in place, fo77 will not allow you to deposit above that amount during the chosen period, regardless of how you request it.

• Daily limit: caps the total amount you can deposit within a single calendar day.
• Weekly limit: caps the total amount you can deposit across any 7-day rolling period.
• Monthly limit: caps the total amount you can deposit within a single calendar month.
• Limit reductions take effect immediately. Limit increases are subject to a mandatory cooling-off period before they come into effect.

To set or adjust your deposit limit, contact [email protected] with your registered mobile number and the type and amount of limit you wish to apply. fo77 will action your request promptly. We encourage all players — even those who feel completely in control — to consider setting a deposit limit as a simple, proactive measure.

Time-Out — Take a Break When You Need One

A time-out is a temporary suspension of your fo77 account. It is designed for players who feel they need a short break from gambling without committing to full self-exclusion. During a time-out period, your account is locked — you cannot log in, place bets, or make deposits. Any pending withdrawals can still be processed to your registered payment method.

• Available time-out durations: 24 hours, 48 hours, 7 days, 30 days, or up to 6 weeks.
• A time-out cannot be lifted early — once applied, the full duration must expire before your account is reactivated.
• At the end of a time-out, your account will automatically reactivate. You may request a further time-out or escalate to self-exclusion if needed.

To request a time-out, contact [email protected] with your registered mobile number, your preferred duration, and the reason for your request (reason is optional but helps our team provide the best support). fo77 will activate your time-out within one business day of receiving your request.

Self-Exclusion — A Longer-Term Solution

Self-exclusion is fo77's strongest responsible gaming tool. It is intended for players who believe their gambling has become a serious problem — one that cannot be managed through deposit limits or a short time-out alone. When you self-exclude from fo77, your account is permanently closed for the duration of your exclusion period. You will not be able to open a new fo77 account during that period.

• Self-exclusion minimum period: 12 months. Extended or permanent options are available on request.
• During self-exclusion, fo77 will not send any marketing or promotional communications to the excluded player.
• Any account balance at the time of self-exclusion will be processed for withdrawal to the player's registered payment method (bKash, Nagad, Rocket, or bank account).

To request self-exclusion, contact [email protected] with your registered mobile number and the subject line "Self-Exclusion Request". fo77 will process your request as a priority and confirm activation within one business day. If you are in immediate distress, please reach out — our support team will treat your request with full confidentiality and without judgement.

Warning Signs of Problem Gambling

Recognising the warning signs of problem gambling is the first step toward getting help. fo77 encourages all players to be honest with themselves. If any of the following statements apply to you or someone you know, it may be time to use fo77's responsible gaming tools or seek additional support:

• ! Gambling with money that should be used for essential expenses such as rent, food, or bills.
• ! Chasing losses — continuing to gamble in order to win back money that has already been lost.
• ! Hiding gambling activity from family members or close friends.
• ! Feeling anxious, irritable, or restless when not gambling, or when attempting to reduce gambling activity.
• ! Borrowing money from others or taking out loans specifically to fund gambling.
• ! Spending more time gambling than originally intended, or feeling unable to stop once a session has started.

If you recognise any of these warning signs in yourself, fo77 urges you to take immediate action. Use the fo77 deposit limit or time-out tool as a first step, and contact our support team at [email protected] if you need to talk. You are not alone, and help is available.

Protecting Minors — 21+ Strictly Enforced

If you share a device with younger family members, we strongly recommend taking the following precautions to prevent underage access to fo77:

• Never share your fo77 login credentials (mobile number and password) with any other person, including family members.
• Always log out of your fo77 account when you have finished your session, especially on shared or family devices.
• If you suspect that a minor has accessed or registered a fo77 account, contact [email protected] immediately. fo77 will investigate and close the account without delay.

Tips for Safe and Enjoyable Play

Whether you are a casual cricket bettor or a regular slots player, these practical tips can help you keep your fo77 experience fun, safe, and within your means:

• Set a fixed entertainment budget for fo77 each month — treat it the same as money spent on any other leisure activity, and never exceed it.
• Never gamble to make money or as a way to solve financial problems. Gambling outcomes are based on chance and cannot be predicted or relied upon.
• Take regular breaks during your sessions. Use the fo77 reality check notification feature to remind yourself how long you have been playing.
• Do not gamble when you are tired, stressed, upset, or under the influence of alcohol. These states impair decision-making and can lead to choices you will later regret.
• Keep gambling in perspective — it is one activity among many. Maintain other hobbies and interests, and ensure your social and family life is not affected by your fo77 activity.
• Review your account transaction history regularly. Seeing the full picture of your gambling activity — wins and losses together — helps you make informed decisions about your play.

Need Help? Contact the fo77 Support Team

If you are concerned about your own gambling or the gambling of someone close to you, the fo77 responsible gaming support team is here to help. All enquiries are handled confidentially. You do not need to be in crisis to reach out — if you have any questions about our responsible gaming tools or simply want to talk through your situation, our team will listen without judgement and help you find the right solution.

fo77 is a platform built for entertainment, and we take our responsibility to players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, and beyond — very seriously. Responsible gaming is not an afterthought at fo77; it is a core part of how we operate. Every player who reaches out for support will be met with respect, confidentiality, and a genuine commitment to helping them play safely and within their means.